Cambiar a versin en Espaol
You are here: General topic index >> Airport-Hotel Transfers

Airport<->Hotel Transfers:


A The following are the most Frequent Asked Questions regarding Airport<->Hotel shuttles:

    What happens once I arrive to Cancun Airport? :
  • Upon arrival at the airport, and once you have cleared immigration and customs, a Best Day Travel representative will be waiting for you outside the Arrival Gate, displaying a banner with the logo of Best Day Travel. Please note that customs procedures can take from 5 to 45 minutes depending on how many people are waiting in line. Please do not worry, we know this and will be waiting for you outside the Arrival Gate. Remember: outside!.
    What kind of vehicles are offered in private services (VIP)? Are they Suburbans, big cars, Vans? :
  • Vehicles depend on their passenger capacity, generally we use Suburbans or Vans. If you find any service that says "Sedan", it means is a car for 3 persons plus luggage. Rates for private services (VIP) are in a per-vehicle basis.
    How many passengers can a VIP vehicle seat? :
  • Suburbans seat up to 7 passengers, this depends on each service provider, Vans usually seat 8 to 10 persons.
    Do children pay? :
  • As of this writing, we don't offer rates for kids or small children, everyone pays as long as a seat is occupied.
    Are there any exceptions in the two passenger-minimum restriction for regular transfers?
    (for instance, if reservation is made by phone) ? :
  • No, there is no exception.
    Can I reserve a transfer the same day of my arrival? :
  • No. A minimum of 24 hours prior to arrival is required, some service providers require up to 48 hours. Eventhough, availability can be verified via telephone.
    See telephone contact numbers here.




If this answer wasn't helpful to you...
Send us a message with your question or description of your situation, will be glad to help you.
Send Message